A Collaborative Approach To
Workers’ Compensation Defense

We believe the best way to successfully defend a workers’ compensation claim is to build strong working relationships with our clients rather than acting as third-party hired hands.

At The Law Offices of Melissa A. Day, PLLC, our focus is on individual claims,
not trying to maximize hearings.

A Better Approach To

Workers’ Compensation Defense

In the new landscape of defending workers’ compensation claims in New York, our belief is that employers, TPAs and carriers need claim-based representation, not hearing-based representation. Our philosophy is to minimize your risk exposure by coordinating a strategy with defense counsel throughout the life of the claim: from filing of the C-3 or EC-84 to final resolution

Applying the 5 Cs Of

Client Service Business Model

At The Law Offices of Melissa A. Day, PLLC, we are not like other New York workers’ compensation defense firms. Our legal team is focused on customer relationships and best in class service. Our business model is best understood by understanding the 5 Cs of client service:

  • Collaboration – We partner with our clients on their claims.
  • Current – We stay current on changes in the law.
  • Creative – We don’t just do what has always been done; we make law.
  • Comprehensive – We provide exhaustive analyses rather than being knee jerk, ad hoc mouthpieces.
  • Candor – We believe that the strongest relationships grow as a result of trust, which can only be cultivated through rigorous honesty.

If your current attorney is not delivering on these principles, it is time to get M.A.D.

New York City skyline and Statue of Liberty

Don’t Settle For Mediocrity,

Get M.A.D.

It is not that difficult to find a workers’ compensation defense firm in New York. However, finding a workers’ compensation defense firm that is truly committed to representing your organization and gives each claim the time and attention it deserves is not so easy. Most firms will simply ask you to submit information and then update you as the process goes on. We believe that the best pathway to success involves working with our clients, not just for our clients. That means our clients can expect us to be highly responsive and to work with them to build the best strategies for success.

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as published in buffalo business first September 2021 largest buffalo women-owned businesses 2021
as published in buffalo business first september 2021 largest buffalo women-owned businesses 2021
as published in buffalo business first 2020 largest buffalo women-owned businesses 2020
as published in buffalo business first September 2020 largest buffalo women-owned businesses 2020
as published in buffalo business first September 2019 largest buffalo women-owned businesses 2019

Testimonials

What Clients Are Saying

“… I enjoy and greatly appreciate all of the work done on any of my cases by your firm…Your office is super!”
Anonymous

“…You guys are amazing and probably one of the few attorney firms that actually think outside the box. Our whole relationship started because another firm that shall go nameless did not recommend an appeal and I thought it needed an appeal and I sent it over to your office and your office appealed it and we prevailed and so started our 4+ years working together…”
Anonymous

“Melissa is directing [local] counsel at our request, since she knows more than they do. You may quote me…in fact, no other firm we have used even approaches what you guys are able to do with these cases. I hope you all make millions and buy your own skyscraper to accommodate growth.”
William Daciuk, Senior Workers’ Compensation Claims Examiner